Contact Info

You’ll be asked for the contact details of your reservation desk during setup.

To manage them, click on Property > Property profile in the main nav bar, then open the Contact info tab.

Reservations contact

The primary contact for booking-related questions. This is required.

Revenue and marketing contacts

Optional contacts for revenue and marketing inquiries. Check Same as reservations for either one if the same person or team handles it — otherwise fill in separate contact details.

Hours of operation

Set a start and end time for your reservation desk. This lets guests know when they can expect a live response.

Note

It’s not required to use a specific name of the main person at your front desk. It just adds to the familiarity of the place. Incoming guests would love to connect with a real person upon arrival and be able to ask something like “Hi… is Lisa here?”