This page lists every webhook event you can subscribe to on Wink. For setup instructions, see the Webhook Integration Guide or the Webhooks management page.
- Navigate to Applications > Webhooks in your portal.
- Create a webhook and select the events you want to receive.
- Wink sends an HTTP POST to your endpoint each time the event occurs.
For full setup steps and best practices, see Webhook Integration.
Events for managing entities (properties, affiliates, companies) and their administration.
| Event | Key | Description |
|---|
| Entity created | managing_entity.created | A new managing entity has been created. |
| Entity deleted | managing_entity.deleted | A managing entity has been deleted. |
| Status updated | managing_entity.status.updated | Entity status has changed. |
| Under review | account.under_review | Entity account is pending review. |
| Event | Key | Description |
|---|
| Subscription provisioned | managing_entity.subscription.provisioned | A new subscription has been provisioned. |
| Subscription changed | managing_entity.subscription.changed | Subscription plan has been changed. |
| Subscription invoice changed | managing_entity.subscription.invoice.changed | Subscription invoice has been updated. |
| Event | Key | Description |
|---|
| Manager added | managing_entity.manager.added | A new manager has been added. |
| Manager invited | managing_entity.manager.invited | A manager invitation has been sent. |
| Manager removed | managing_entity.manager.removed | A manager has been removed. |
| Manager accepted | managing_entity.manager.accepted | A manager invitation has been accepted. |
| Manager rejected | managing_entity.manager.rejected | A manager invitation has been rejected. |
| Owner set | managing_entity.manager.owner.set | Entity ownership has been transferred. |
| Managers updated | account.managers.update | Manager list has changed. |
| Event | Key | Description |
|---|
| Information updated | managing_entity.information.updated | Entity information has been updated. |
| Address updated | managing_entity.city.updated | Entity address/city has been changed. |
| Name updated | managing_entity.name.updated | Entity name has been changed. |
| URL name updated | managing_entity.url_name.updated | Entity vanity URL has changed. |
| Unique ID updated | managing_entity.unique_id.updated | Entity unique identifier has changed. |
| Managed-by updated | managing_entity.managed_by.updated | The entity’s parent/managed-by relationship has changed. |
| Place ID updated | managing_entity.place_id.updated | The entity’s Google Place ID has changed. |
| Account representative updated | managing_entity.account_representative.updated | Account representative has been changed. |
| Profile picture updated | managing_entity.profile_picture.updated | Entity profile picture has been updated. |
| Logo updated | managing_entity.logo.updated | Entity logo has been updated. |
| Details updated | account.details.updated | Account detail fields have changed. |
| Agent updated | managing_entity.agent.updated | Entity agent has been modified. |
| Event | Key | Description |
|---|
| Agent email notification | managing_entity.agent.email.notification | An email notification has been sent to the agent. |
| Manager email notification | managing_entity.manager.email.notification | An email notification has been sent to a manager. |
| Event | Key | Description |
|---|
| Task created | account.task.create | A new task has been added to the account. |
| Task updated | account.task.update | An account task has been modified. |
| Task removed | account.task.remove | An account task has been removed. |
| Task completed | account.task.complete | An account task has been completed. |
| Tax ID task completed | account.task.tax_id.complete | Tax ID verification task has been completed. |
Events for the Wink booking lifecycle, from creation through refunds and payouts.
| Event | Key | Description |
|---|
| Booking created | booking.create | A new booking has been created. |
| Booking cancelled | booking.cancelled | A booking has been cancelled. |
| Booking failed | booking.failed | A booking attempt failed. |
| Booking processing | booking.processing | Booking payment is being processed. |
| Initialization requested | booking.initialize.request | A booking initialization has been requested. |
| Initialization complete | booking.initialize.complete | Booking initialization has completed. |
| Event | Key | Description |
|---|
| Refund requested | booking.refund.request | A refund request has been submitted. |
| Refund error | booking.refund.error | An error occurred while processing a refund. |
| Partial refund | booking.refund.partial | A partial refund has been issued. |
| Full refund | booking.refund.full | A full refund has been issued. |
| Event | Key | Description |
|---|
| Payout created | booking.payout.create | A payout has been created for the booking. |
| Payout completed | booking.payout.complete | A payout has been successfully completed. |
| Funds available | booking.funds.available | Booking funds are available for settlement. |
| Funds ledgered | booking.funds.ledgered | Booking funds have been recorded on the ledger. |
| Event | Key | Description |
|---|
| Review submitted | booking.review.created | A guest review has been submitted for a booking. |
| Review responded | booking.review.responded | A property has responded to a booking review. |
Events for property profiles and content, dispatched to the property’s own webhook subscribers.
| Event | Key | Description |
|---|
| Property created | property.created | A new property has been created. |
| Property updated | property.updated | Property details have been updated. |
| Property deleted | property.deleted | A property has been removed. |
| Property registered | property.registered | A property has completed registration. |
| Status updated | property.status.updated | Property external status has changed. |
| Name updated | property.name.updated | Property name has changed. |
| Address updated | property.address.updated | Property address has been updated. |
| Geolocation updated | property.geolocation.updated | Property geolocation has been updated. |
| Profile updated | property.profile.updated | Property profile content has changed. |
| Services updated | property.services.updated | Property services/amenities list has changed. |
| Welcome text updated | property.welcome_text.updated | Property welcome message has changed. |
| Policy created | property.policy.created | A new property policy has been created. |
| Policy updated | property.policy.updated | A property policy has been updated. |
Events for inventory items within a property, dispatched to that property’s webhook subscribers.
| Event | Key | Description |
|---|
| Room type created | room_type.created | A new room type has been added. |
| Room type updated | room_type.updated | A room type has been modified. |
| Room type deleted | room_type.deleted | A room type has been removed. |
| Event | Key | Description |
|---|
| Rate plan created | rate_plan.created | A new rate plan has been created. |
| Rate plan updated | rate_plan.updated | A rate plan has been modified. |
| Rate plan deleted | rate_plan.deleted | A rate plan has been removed. |
| Event | Key | Description |
|---|
| Master rate created | master_rate.created | A new master rate has been created. |
| Master rate updated | master_rate.updated | A master rate has been modified. |
| Master rate deleted | master_rate.deleted | A master rate has been removed. |
| Event | Key | Description |
|---|
| Add-on created | add_on.created | A new add-on has been created. |
| Add-on updated | add_on.updated | An add-on has been modified. |
| Add-on deleted | add_on.deleted | An add-on has been removed. |
| Event | Key | Description |
|---|
| Meeting room created | meeting_room.created | A new meeting room has been added. |
| Meeting room updated | meeting_room.updated | A meeting room has been modified. |
| Meeting room deleted | meeting_room.deleted | A meeting room has been removed. |
| Event | Key | Description |
|---|
| Restaurant created | restaurant.created | A new restaurant has been added. |
| Restaurant updated | restaurant.updated | A restaurant has been modified. |
| Restaurant deleted | restaurant.deleted | A restaurant has been removed. |
| Event | Key | Description |
|---|
| Spa created | spa.created | A new spa has been added. |
| Spa updated | spa.updated | A spa has been modified. |
| Spa deleted | spa.deleted | A spa has been removed. |
| Event | Key | Description |
|---|
| Activity created | activity.created | A new activity has been added. |
| Activity updated | activity.updated | An activity has been modified. |
| Activity deleted | activity.deleted | An activity has been removed. |
Events for distribution channels linking suppliers and affiliates. Dispatched to both the supplier and the affiliate’s webhook subscribers.
| Event | Key | Description |
|---|
| Sales channel created | sales_channel.created | A new sales channel has been created. |
| Sales channel updated | sales_channel.updated | A sales channel has been modified. |
| Sales channel deleted | sales_channel.deleted | A sales channel has been removed. |
Events for promotional and negotiated rates on a property.
| Event | Key | Description |
|---|
| Special rate created | special_rate.created | A new special rate has been created. |
| Special rate updated | special_rate.updated | A special rate has been modified. |
| Special rate deleted | special_rate.deleted | A special rate has been removed. |
| Rate modifier updated | rate_modifier.updated | A rate modifier has been updated. |
Events related to payee (payment recipient) management.
| Event | Key | Description |
|---|
| Payee created | payee.create | A new payee has been successfully created. |
| Payee creation failed | payee.create.failure | Payee creation failed. |
| Payee updated | payee.update | A payee has been updated. |
| Payee update failed | payee.update.failure | Payee update failed. |
Internal payment processing events from TripPay.
| Event | Key | Description |
|---|
| Payment succeeded | internal.payment.succeeded | Payment has been successfully processed. |
| Payment processing | internal.payment.processing | Payment is currently being processed. |
| Payment failed | internal.payment.failed | Payment processing has failed. |
Events related to channel manager rate and availability pushes.
| Event | Key | Description |
|---|
| Rate update | channel-manager.update.rate | Channel manager has pushed a rate update. |
| Availability update | channel-manager.update.availability | Channel manager has pushed an availability update. |
| General update | channel-manager.update | General channel manager update. |
Events related to financial ledger entries.
| Event | Key | Description |
|---|
| Ledger entry created | ledger.entry.create | A new ledger entry has been recorded. |
| Event | Key | Description |
|---|
| Email correspondence | email.correspondence | An outbound email has been sent. |
| Category | Count |
|---|
| Managing entity events | 33 |
| Booking events | 16 |
| Property events | 13 |
| Inventory events (room types, rate plans, master rates, add-ons, facilities) | 24 |
| Sales channel events | 3 |
| Special rate events | 4 |
| Payee events | 4 |
| Payment events | 3 |
| Channel manager events | 3 |
| Ledger events | 1 |
| Email events | 1 |
| Total | 105 |
