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Legal

Agent-Collected Channel Addendum

For Accommodation Providers activating the agent-collected sales channel

Version 1.0 · Effective 6 September 2026

In plain language

Read this before activating. On this channel the travel agent collects payment from the guest and pays you directly. Wink and TripPay are not in the money flow, do not hold the funds, and are not liable for paying you. If the agent does not pay, your recourse is against the agent. This is different from every other Wink channel, where TripPay collects on your behalf and payout is guaranteed against funds received.

This Addendum is between Winkfluence Inc. (“Wink”) and you, the Accommodation Provider, and supplements the Accommodation Provider Agreement. It applies only where you activate the agent-collected sales channel in the Extranet. You may deactivate that channel at any time.

  1. What this channel is
  2. How payment works on this channel
  3. Your separate agreement with the Travel Agent
  4. If the Travel Agent does not pay you
  5. Everything else is unchanged

1.1 Certain approved Travel Agents collect payment from Travellers directly and act as merchant of record for those Bookings, under the Wink Travel Agent Agreement (Agent-Collected Payments).

1.2 By activating this channel you agree that Bookings made through an approved Travel Agent on this channel are governed by this Addendum.

1.3 You may deactivate this channel at any time in the Extranet. Deactivation does not affect Bookings already confirmed.

2.1 The Travel Agent collects the Booking Value from the Traveller. The Travel Agent’s name, not yours and not TripPay’s, appears on the Traveller’s card or bank statement.

2.2 Neither Wink nor TripPay Corporation collects, holds, processes or disburses funds for Bookings on this channel.

2.3 The Travel Agent deducts Wink’s Booking Fee of 1.5% and its own commission, and remits the balance to you directly.

Worked example on a USD 1,000.00 Booking Value with a 10% agent commission:

LineAmount
Booking Value collected by the Travel AgentUSD 1,000.00
Less Wink Booking Fee (1.5%), invoiced to the Travel AgentUSD 15.00
SubtotalUSD 985.00
Less Travel Agent commission (10% of Subtotal)USD 98.50
Net Payment due to you from the Travel AgentUSD 886.50

2.4 No Payment Collection Fee of 4.0% applies on this channel, because TripPay does not collect the payment. On every other Wink channel, the fee stack is 1.5% plus 4.0% as set out in your Accommodation Provider Agreement.

2.5 Wink invoices the Booking Fee to the Travel Agent, not to you. Nothing is deducted from you by Wink or TripPay on this channel.

3. Your separate agreement with the Travel Agent

Section titled “3. Your separate agreement with the Travel Agent”

3.1 You are required to have a separate agreement with each Travel Agent selling your Supply on this channel, setting rates, commission and payment terms. Wink is not a party to that agreement and does not negotiate, approve or guarantee it.

3.2 Wink may introduce you to a Travel Agent, or a Travel Agent may already hold a relationship with you. In either case the commercial and payment relationship is between you and that Travel Agent.

3.3 You are responsible for satisfying yourself as to the creditworthiness and standing of any Travel Agent to which you make Supply available on this channel.

4.1 Where a Travel Agent fails to remit the Net Payment, your recourse is against that Travel Agent and not against Wink, TripPay or the Traveller.

4.2 Neither Wink nor TripPay is liable for making any payment to you in respect of a Booking on this channel, and neither guarantees, insures or underwrites the Travel Agent’s payment obligation.

4.3 A confirmed Booking remains valid notwithstanding any payment dispute between you, the Travel Agent and Wink. You will honour the Booking on the terms shown at the time of booking and will not cancel or amend it on the basis of such a dispute.

4.4 Wink applies a credit limit and an approval process to Travel Agents on this channel, and may suspend a Travel Agent’s access on non-payment. These are risk controls for Wink’s benefit and do not constitute a guarantee to you.

4.5 Wink will notify you where it becomes aware that a Travel Agent has failed to remit payment due to you, and will provide reasonable transaction data to support your recovery.

5.1 All other provisions of your Accommodation Provider Agreement continue to apply to Bookings on this channel, including your obligations on Supply accuracy, rate parity, honouring Bookings, cancellation policy, Taxes, overbooking and relocation.

5.2 Chargebacks on this channel are handled by the Travel Agent as merchant of record. The chargeback and fraud carve-out provisions of your Accommodation Provider Payment Terms do not apply, because TripPay does not process the payment.

5.3 This Addendum is governed by the laws of the State of Wyoming, USA, and clause 14 of the Accommodation Provider Agreement applies to it.

5.4 Where this Addendum conflicts with the Accommodation Provider Agreement or the Accommodation Provider Payment Terms in respect of a Booking on this channel, this Addendum prevails.

5.5 You agree that electronic acceptance of this Addendum, including by activating the channel in the Extranet, is valid, binding and enforceable.

Hotels control supply. We power everything that sells it.

Winkfluence Inc. · 30 N Gould St, Ste 22578, Sheridan, WY 82801, USA · [email protected] · wink.travel