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Posts

Social posts
Fig. 1 - Post form

The post editor lets you create unlimited manual posts and it’s also the place you go to manage posts that have been created for you automatically.

The editor has 4 sections:

  1. The content section.
  2. The media section.
  3. The link section.
  4. The settings section.

The content section allows you to modify the text content before it gets published. You can create localized content in multiple languages — each language gets its own title and description.

The media section allows you to modify the images and videos that go along with the text.

The link section allows you to link to somewhere you wish the user to go after reading your post. E.g. This can be a link to a special deal or a place to go to for more information. You can add a link URL, link caption, and link description.

The settings section lets you modify / override all your default settings per post. You can set:

  • Platform — Choose which social network this post will be published to.
  • Post type — Choose between Transactional, Awareness, or Sentiment.
  • Tone of voice — Override the tone of voice for this specific post.
  • Customization — Use a different customization for display currency, language, itinerary, etc.
  • Timezone — Override the timezone for publishing.
  • Scheduled date — Generated posts are automatically scheduled at the optimal time. You can override the date and time if you prefer a different slot.

Every post follows a status lifecycle:

StatusDescription
DraftPost has been created but is not yet ready for review
Pending approvalPost is waiting for human approval before scheduling
ApprovedPost has been approved and will be scheduled
RejectedPost was reviewed and rejected — it will not be published
ScheduledPost is queued for publication at the scheduled date and time
PublishedPost has been successfully published to the social network
PausedPost publication has been temporarily paused
FailedPost could not be published due to an error

Posts are approved in the post grid where you can select one or more posts and choose to approve or reject them.