Last updated: April 8th, 2024
Traveliko Singapore Pte. Ltd. (“Wink”) makes it a high priority to ensure the security and confidentiality of the personal information you provide to us. This Privacy Policy applies to data collected on this Website. Wink offers online travel-related services through its own Websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms. Wink may amend the Privacy Policy from time to time, so visit this page regularly to keep informed of the updates. If you disagree with this Privacy and Cookies Policy, you should discontinue using our services. Our Website is intended for use by individuals who are over 18 years of age and Wink reserves the right to delete information of individuals below this age. Words used in this privacy notice have the same meaning as is attributed to them in the Wink Terms of Use.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your credit card details are not stored on our system. The the credit card information will be given to Accommodation Providers using the latest forms of encryption and with limited access so that your credit card information stays safe.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website or making bookings.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may transfer your information to the purchaser of the assets or shares of our company. We may also use your personal information to send you promotional information about third parties which may be of interest to you if you tick the opt-in box.
If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible. We will promptly correct any information found to be incorrect.
You may choose to restrict the collection or use of your personal information by emailing us at support@wink.travel. The reliability of the collection of information relies on data input by the user either on the Wink website or application directly, or through Facebook and other login applications. You have the right to request access to and correction of information about you held by us.
Under the EU General Data Protection Regulation 2016/679 (GDPR) you have a number of rights you can exercise over your data. Your rights are:
Users have access to their user information and are able to update them when necessary through our Login area. If necessary, you have the right to make a complaint with the Data Protection regulator.
When you submit personal data via Wink, you may be given options to restrict the use of your data. In particular, we aim to give you strong controls on the use of your data for direct marketing purposes including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails, at the point of providing your details and in your account area.
You may access Our Site without providing any data at all. However, to use all features and functions available on Wink you may be required to submit or allow for the collection of certain data.
You may restrict the use of Cookies by updating the settings in your browser.
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.
Wink controls the processing of personal data on its websites and mobile apps. Traveliko is a private limited liability company, incorporated under the laws of Singapore and has its offices at 8 Wilkie Road, #03-01 Wilkie Edge, Singapore 228095. If you have any suggestions or comments about this privacy notice, please send an email to support@wink.travel. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you. Our Data Protection Officer is Martijn Dekker at martijn.dekker@traveliko.com.